Indemnity Deparments

1. In case of submitting a claim, from the treating physician, sending the original stamped payment receipt or a prescription stamped by the treating physician indicating the diagnosis.
2. In case of submitting a claim for analyzes and x-rays, send the original stamped payment receipt along with sending a prescription from the treating doctor showing the tests that are being performed and sending the results of the tests and a report from the treating doctor explaining the diagnosis
3. In case of submitting a claim for physiotherapy sessions, send a medical report in the case from the attending physician showing the diagnosis and the number of sessions that are conducted, and send the original payment receipt stamped from the center showing the price of each session
4. In case of submitting a drug claim, sending a prescription from the treating doctor and sending the original invoice stamped from the pharmacy.
5. In case of submitting a monthly medication claim, it will be dispensed within the medical network only and not through the Payment and Refund Department.
6. In case of submitting a claim for medical glasses, send the optometry and send the original sealed payment receipt
7. In the case of submitting a claim for medical glasses, send the optometry and send Stamped original payment receipt
8. In case of submitting a dental claim, send the original payment stamped indicating the services that are being performed with an explanation of the molar number
9. In case of submitting a claim from the hospital as an inpatient case: send the original cash payment receipt and send the original detailed invoice stamped from the hospital and a report from the hospital, all cases of hospitalization and conducting any operations except for emergency cases, a prior approval must be obtained from the medical department first and also sent Consent form with claim
10. In case of submitting a claim for pregnancy and birth Send an ultrasound or analysis (photocopy or original) indicating the date of the start of pregnancy.
11. In case of submitting a claim for pregnancy follow-up: Send the original stamped payment receipt or a prescription stamped by the attending physician
12. In case of submitting a birth claim: send an original detailed and stamped invoice, continue a cash payment receipt, and send a report showing the type of birth.
13. In case of submitting any claim, it must be sent within a period not exceeding 60 days from the date of performing the service.

Operation Deparments

The department enters information about new customers or who renew the system, and reviews the cards forms and gives them to the printing department, which is responsible for deleting, adding or modifying customer information when making changes in companies, and is also responsible for building the company's policies and services available to customers on the system, which is the means of communication Between the company and the airports and meeting with them to know their proposal and follow up with them.
In the Operations Department, there are three sections New operation , edit operation and termination operation Let's start with the first section New employee : to be covered by insurance. The HR must fill this data like his full name ( English & Arabic ) his email, national id , gender , extra… Edit employee : the HR must fill this data like edit level,re-open,re-print,change employee number & change name if it is necessary Termination request : the HR must fill this data card id ,termination date&has the card been received to the HR or not !! to close the card id

Finance Deparments

The part of an organization that manages its money. The business functions of a finance department typically include planning, organizing, auditing, accounting for and controlling its company's finances. The finance department also usually produces the company's financial statements.

Cardiology Deparments

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